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How do I reactivate my account?
How do I reactivate my account?

If you are receiving a "blocked user" message when trying to access your account, this article is for you

Updated over 2 weeks ago

If at some point in the past you have contacted Cbet Support requesting closure, suspension or deletion of your player account;

and/or if when trying to login you are receiving a red error message that reads "user or email blocked", don't worry.

Just follow these steps and our support team will guide you:

1> Your full name, date of birth, and your username and email registered on the account

2> If you find it necessary, provide us the screenshot with the error message.

3> Send this information to our LiveChat to our agents

Our support team will receive your request and proceed with the player account reactivation procedures.

We kindly ask you to wait until you receive a feedback email from our team. This email will contain some instructions on how to officially reactivate your account.

It may take our team a few business days to send you the email, but don't worry, keep in mind that your request is not unattended 💪

We thank you for your understanding and trust in our work 🤗

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