Always be cautious when receiving unsolicited emails, phone calls, or messages requesting payment or personal information. Phishing scams often masquerade as legitimate communications.

If you receive unexpected messages requesting sensitive data or payments, confirm their legitimacy before taking any action. Cedar will never ask for personal information through unofficial channels.

Fraudulent entities often use high-pressure tactics to force quick decisions. Take your time to verify the legitimacy of any unexpected communication. Genuine requests from Cedar will always come through official channels.

If you receive a suspicious message that appears to come from Cedar, do not respond directly. Instead, contact Cedar's customer support via our official channels to verify the communication’s authenticity.

Cedar’s customer support team handles inquiries confidentially and will never request sensitive information outside of secure systems.

Never share your passwords, PIN codes, or other confidential information via email, phone, or messaging platforms. Cedar uses secure channels to manage all customer inquiries and will never ask for such details in an insecure manner.

We recommend enabling Multi-Factor Authentication (MFA) on your Cedar account for an additional layer of security. This ensures that only authorized users can access your account, even if login credentials are compromised.

Regularly review your account activity and transaction history for any suspicious behavior. If you notice anything unusual, report it immediately to Cedar’s support team.

Use strong, unique passwords for your Cedar account and any linked accounts. Update your passwords periodically to reduce the risk of unauthorized access.