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Troubleshooting: The "Attach file(s) folder(s)" button is not displaying on the Google Drive tab on any records in NetSuite
Troubleshooting: The "Attach file(s) folder(s)" button is not displaying on the Google Drive tab on any records in NetSuite

Gmail NextGen | Learn about the permissions your Admin needs to enable for full CloudExtend Drive functionality

Updated over a week ago

If the Attach button doesn't appear on the Gdrive tab your NetSuite Admin will need to add full permission(s) to the NetSuite role your user is using (on the Custom Record subtab)  for the following records.

Step 1: Navigate to Setup > Users/Roles > Manage Roles.

Step 2: Locate the role you want to modify. Click the corresponding Edit or Customize link.

Step 3: Go to Permissions> Custom Record and add the following records:

  • Celigo GoogleDoc

  • Celigo GoogleDoc Association

  • Celigo Google Control Panel

Step 2: Go to Permissions> Lists and add Document and Files.

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