Note - if your Outlook settings do not let you install Apps from the Microsoft store check with your Office 365 Admin to see if you can sideload the App per the instructions here. Alternatively your Admin can install the App for you and/or other users per the instructions here.

Watch this video or follow the steps below.


If you are a Trial, Group, or Enterprise Edition customer we highly recommend that your NetSuite Admin installs our CloudExtend bundle in your NetSuite account. Share this link with them. Having this bundle installed improves performance by up to 3x and enables additional Enterprise features during the trial period.


  • Desktop users click on Get Add-Ins from Outlook
  • OWA (browser based) users click the Gear icon for Settings and then select 'Manage Add-Ins'.

Screenshots for desktop and OWA link are below.

Desktop Users

OWA Users

  • Search the Microsoft store for ‘Celigo’ or 'CloudExtend' and select 'Add'.
  • Navigate back to your Outlook inbox and click the ‘CloudExtend NetSuite’ icon in your taskbar to invoke the App.
  • Enter your NetSuite Email Address and select 'Continue'
  • Select your authentication method. Note Token Based Authentication (TBA) is required if your role requires 2 factor authentication (2FA). TBA support is available in our Enterprise Edition and requires some set up from your admin.
  • If you're using username & password select your role below. Be sure to check off the 'OneWorld' box if your NetSuite Edition is OneWorld.
  • If you're using TBA you will be signed in to the role associated with your tokens.
  • Start using CloudExtend.  

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