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Error: When trying to Select a Record Type when building a template you receive the following error, "Invalid Login. Customer access is disabled"
Error: When trying to Select a Record Type when building a template you receive the following error, "Invalid Login. Customer access is disabled"

XLNS | Error Message: Invalid login. Customer access is disabled

Updated over a week ago


You have successfully logged into CloudExtend but when trying to Select a Record Type when building a template you receive the following error, Invalid Login.  Customer access is disabled.

Resolution: Please ask your NetSuite Administrator to enable web services for your role by following the steps here.

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