ExtendSync for Google NetSuite allows you to attach emails, files, and folders to NetSuite records giving your organization 360-degree visibility into important communications and documents.
If you’re concerned about NetSuite File Cabinet storage limits or want better document organization, using Google Drive with ExtendSync is the recommended approach.
Why Use Google Drive with ExtendSync?
Conserve NetSuite Storage
Files and folders linked from Google Drive do not consume NetSuite storage space.
Centralized Repository
Store and organize all business documents in Google Drive while keeping them linked to NetSuite records.
Document Visibility
Google Drive files and folders can be linked to:
Standard NetSuite records
Custom records
Users can view and access related documents directly from NetSuite. No need to switch between applications or search for files manually.
Prerequisites
Before using Google Drive with ExtendSync, confirm:
The NetSuite employee email matches the Gmail / Google Workspace email
The user has an active Google Drive license
Google Drive integration has been enabled for your account
⚠️ If emails do not match, Google Drive integration will not work correctly.
Ways to Store Files in Google Drive and Attach Them to NetSuite
You can attach files or folders using any of the methods below:
Save Attachments to Google Drive and see them in NetSuite
In Gmail, hover over the email attachment.
Click Add to Drive.
Click Organize and choose the destination folder in Google Drive.
(Optional) If the folder is not yet linked:
Open the NetSuite record
Attach the Google Drive folder to the record
Attach Existing Folders and Files from Google Drive to NetSuite
Use this when files or folders already exist in Google Drive.
Open the NetSuite record you want to attach files to. Go to the Google Drive tab.
Click Attach Files/Folders.
Select files or folders from:
My Drive
Shared folders
Shared drives
Click Select.
You’ll see a confirmation message once the attachment is complete.
Refresh the NetSuite record to view the linked files.
Upload Files or Folders from Your Desktop to Google Drive
Use this when uploading local files.
Open the NetSuite record.
Go to the Google Drive tab and click Attach Files/Folders.
Click the Folder button to search for a destination folder.
Windows:
Ctrl + FMac:
Command + F
Select the folder.
Drag and drop files from your desktop into the folder.
The uploaded files will now be visible in Google Drive and linked to the NetSuite record.
Best Practices
Create a dedicated Google Drive folder per NetSuite record (Customer, Opportunity, Case, etc.).
Use Google Drive for:
Large files
Frequently updated documents
Shared team resources
Avoid uploading large attachments directly to NetSuite when Drive is available.
Clearly define internal rules for where files should be stored.