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FAQ: How do I exclude inactive NetSuite records when searching for records to attach my email to via CloudExtend Outlook?
FAQ: How do I exclude inactive NetSuite records when searching for records to attach my email to via CloudExtend Outlook?

OLNS | Excluding inactive NetSuite contacts from search in CloudExtend Outlook

Updated over a week ago

If you are using CloudExtend Outlook without installing the bundle, inactive records are automatically removed. But if you have the bundle installed, follow the below steps to excluding inactive records from your search results. 

Steps:
In NetSuite, Navigate to Set preferences > Analytics > Make sure the Include in-actives in global and quick search is unchecked.

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