Leadsales is an omnichannel sales CRM for WhatsApp, Messenger and Instagram.

Customer Relationship Management (CRM) is a management tool focused on customer satisfaction and managing their relationships with them. It's useful when we want to enhance our relationships with customer; it ensures that their experience is so satisfactory that we gain their loyalty and, therefore, increase sales.

The main benefit is that it helps you improve processes in a flexible way, bringing order to your business. We identified that the primary need was to understand how to organize communication channel information more efficiently and prioritize to enhance your customers' conversion.

Leadsales assists you and your business in establishing processes in your operations, with the help of out FUNNELS because it's entirely moldable and adaptable to your business. It aims for you to have proper functioning and order in your business.

It arose from the challenges faced by another company where quotation requests were handled via WhatsApp. Initially, it was easy due to the low volume of leads, but over time, the number of messages grew, turning into an endless list of unattended contacts due to the limitations pf using WhatsApp on mobile and WhatsApp web on the computer only. We needed multiple people to handle a single WhatsApp number.

That moment was crucial to seek a solution that would better organize WhatsApp. However, the challenge for a small business was that it was quite expensive and involved changing the entire WhatsApp number, a lengthy process.

Because we are a company genuinely interested in our customers and their team. We aim to convey our values and assist each of our customers as individuals in growing their business. Leadsales is a tool that helps you identify and improve the processes you have as a company to enhance your operations.

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