Advice and Answers from the Cents & Laundroworks Team

Search results for:refunds

How To Download a Refunds Report

In this article, you will find instructions on how to pull a Refunds report… “Refunds” from the ‘Report Type’ drop-down menu; and finally, applying any filters for locations and… Additionally, you can decide whether you want to include successful or pending refunds in the report

Void & Refund FAQ’s

Are refunds only available when transactions are from Credit/Debit?… No, we have refunds available for cash, credit/debit, and some cash cards… Note that we treat credits and refunds differently

How to Refund an Order in the Business Manager

Refunds through the Business Manager are currently only available for credit/debit transactions

How To Download a Report

Refunds: Displays information on refunds that have been initiated, including settlement status

How to Issue a Full and Partial Cash / Credit Card Refund

This will automatically update the following fields on the Cash Drawer reconciliation: Cash Refunds,

How to start a machine using the Laundroworks Washlynx App

You can set limits to the total value of refunds/monies added in a similar way… VAC kiosk limits: You can set limits to the total value of refunds/monies added in a similar way

Understanding the Contents of Each Cents Report

Refunds Refund Creation Date, Order Code, Location Name, Refund Amount, Payment Method, Refund Employee… Reason, Description, Current Status, Last Updated Date, Refund Provider All card/cash refunds… Sales Summary Services, Service Charges, Gross Sales, Discounts and Credits, Refunds, Transaction

How to Close and Print Cash Drawer Details

Ending Cash Amount – Counted balance at the end Cash Sales – Total cash transactions Cash Refunds

Understanding the Cents Business Dashboards

sales is defined as how much income you are netting after deductions and allowances like discounts, refunds

How to Update Your Membership Billing Settings

To refund a payment, click into the three dot menu in the bottom right and click “Refund payment.”… Enter in the refund details and click “Refund” to finalize the transaction