Skip to main content
All CollectionsAfter sales service
What does the CertiDeal guarantee cover?
What does the CertiDeal guarantee cover?
L'équipe Certideal avatar
Written by L'équipe Certideal
Updated over a week ago

Certideal's warranty is very similar to that of the manufacturer. All breakdowns, independent of your use, are taken care of.

Here is the list of failures covered by the guarantee :)

  • Grid

  • Wi-Fi/Bluetooth

  • GPS

  • Sound speaker, internal speakers, microphone...

  • Camera (front and rear) / Flash

  • Touchscreen

  • Charging connector

  • Face ID recognition

  • Touch ID / Home button

  • The phone does not turn on.

  • Vibrate mode

  • The battery is guaranteed for 3 months (12 months if you choose the a new battery).

If the product is returned to us for repair and the device is damaged or rusted by water, it is out of warranty and CertiDeal will not cover these additional costs.

If the failure is not directly related to your use, the guarantee will apply.

Did this answer your question?