FChanging the delivery address becomes complicated if you try to do so more than 24 hours after placing your order, as it depends on how far along your order is in the processing stage. If it is extremely impossible to receive the parcel at the address originally communicated, please contact us by e-mail at gomo@certideal.com.

Communicate the new address directly during the first exchange.

Our team will do its utmost to modify the address before dispatch or block and redirect the parcel if it has already been dispatched.