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What happens if I'm absent for the delivery?
What happens if I'm absent for the delivery?
L'équipe Certideal avatar
Written by L'équipe Certideal
Updated over a week ago

If you are absent during carrier's normal opening hours, the carrier will deliver your parcel to the nearest relay point. You will have 7 days minimum to collect your parcel.

If you know beforehand that you will be absent, we strongly advise you to choose delivery to a relay point. By entering your address, our site will suggest the nearest drop-off points to your home. You will be able to collect your parcel from this point according to your availability.

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