Every phone is being tested before sale. We have a test unit that certifies and attest the products, both technically and aesthetically.
Once the order has been made, the product is linked to your purchase and enters the logistics chain, where it is cleaned, packaged and shipped. During all these stages, the device is re-checked (both aesthetically and for basic functionality).
If an anomaly is detected during any of these stages, shipment of the device is blocked.
We have a guarantee stock that allows us to re-select a device that is 100% compliant with your initial order.
In some cases, we can offer you another colour to speed up dispatch.
All of these steps ensure thorough control and optimal quality of your device.