Q: I believe there is an issue with my current rollover or playthrough requirement on Chanced. How can I resolve this?

A: We understand the importance of ensuring accurate rollover or playthrough requirements for our users. To assist you with resolving any rollover issues, please send us the following:

Screenshot of Rollover Page: Please take a screenshot of the rollover page displaying the details of your current rollover or playthrough requirement.

Our team is committed to addressing and resolving rollover issues in a timely manner. The time taken to investigate and resolve the issue may vary depending on the complexity of the problem. Rest assured, we'll prioritize resolving the issue and keeping you updated throughout the process.

Providing a screenshot of your rollover page and a detailed description of the issue you're experiencing will greatly assist us in investigating and resolving the problem efficiently. Your cooperation and feedback are valuable as we strive to ensure accurate rollover requirements and provide a seamless gaming experience on Chanced.