Q: What should I do if I find a bug while using Chanced?
A: We appreciate your efforts in helping us improve the Chanced platform. If you discover a bug or issue, we encourage you to report it to us so that we can investigate and address it promptly.
Q: Are there any rewards for reporting bugs?
A: Yes, we offer rewards for users who find actual severe bugs that impact the functionality or security of the platform. Please note that small graphical bugs or low severity issues may not be eligible for rewards.
Q: How can I report a bug to Chanced?
A: To report a bug, please email our support team at support@chanced.com with the following information:
Detailed Explanation: Provide a detailed explanation of the bug, including what you observed and how it affects your experience on Chanced.
Recreation Steps: Outline the steps to recreate the bug, so our development team can replicate and investigate the issue.
Screenshots or Videos: If possible, include any screenshots or videos that may help illustrate the bug and its impact.
Q: What happens after I report a bug?
A: Once you've reported a bug to our support team, our developers will review the information provided and work to address the issue. If the bug is confirmed as a severe issue, you may be eligible for a reward as a token of our appreciation for your contribution to improving Chanced.
Q: How long does it take to receive a reward for reporting a severe bug?
A: The time taken to review and reward bug reports may vary depending on the severity and complexity of the issue. Rest assured, our team will prioritize addressing severe bugs and providing rewards to eligible users as quickly as possible.
Thank you for your help in ensuring the stability and security of the Chanced platform. We value your contributions and look forward to providing you with an enhanced gaming experience.