How can I stay up to date on my rating?
The best way to stay abreast of changes to your rating is to create an account in the Nonprofit Portal. There you will find more details about your organization’s scoring and how you can improve your rating.
How can my organization receive and/or improve our rating?
Accountability & Finance beacon: Most of the data used for this beacon comes from the IRS Form 990. We strongly encourage you to thoroughly review your 990 before filing it with the IRS to ensure it is completely accurate. We also suggest that you electronically file the Form 990 with the IRS each year and on time.
Impact & Measurement beacon: To see if you are eligible to submit data for Impact & Results, or to submit updated data, please login to https://impact.charitynavigator.org/. Please note that submitting data does not guarantee an improved score. To learn more about our methodology for estimating Impact and Results, see our methodology here - https://docs.google.com/document/d/18A8xanezh9ZITLcmOCMvrsS0mMaznur...
Culture & Community beacon: Nonprofits can receive a Culture & Community score if they have completed the "How We Listen (HWL)" and/or Equity Strategies section. Here are step-by-step instructions on how to complete each:
Constituent Feedback: Navigate to the Charity Navigator Nonprofit Portal and choose the Culture & Community beacon. From there, you will be able to choose the constituent feedback assessment. There will be a series of questions where you will answer by choosing the appropriate check marks. Be sure to choose the Submit button at the bottom once finished. There is also an option to save and come back later if you are not ready to submit.
Equity Strategies Checklist:
Navigate to the Charity Navigator Nonprofit Portal and choose the Culture & Community beacon. From there, you will be able to choose the Equity Strategies assessment. At this time to be rated for the assessment, organizations must have at least 3 practices present. There will be a series of questions where you will answer by choosing the appropriate check marks. Be sure to choose the Submit button at the bottom once finished. There is also an option to save and come back later if you are not ready to submit.
Leadership & Adaptability beacon: Nonprofit organizations can submit their responses for this rating directly to Charity Navigator through the nonprofit portal.
Charity Navigator measures an organization’s strategy, leadership, and adaptability metrics. Nonprofits that complete the entire questionnaire on the Charity Navigator Nonprofit Portal are scored on a scale of 0-100 based on their responses. At this time, we do not evaluate the quality of responses or the grammar of their responses.
Can my organization have an official representative to mange our page?
Through our nonprofit portal each charity’s official representative is able to suggest edits to the basic information, such as address and mission, shown on their rating page on our site.
If you are not yet an official representative, log into the site and visit your charity's rating page. There you will see a banner tilted 'Is This your Nonprofit?' Click on that link to create an account.