Note: Only Super Admins can do this.

We provide the ability to request a full GDPR export. This contains all reports, information and documents held on Charlie. 

A Super Admin can action a full export: 

  1. Head to Settings from the side navigation 
  2. Scroll to the bottom of the general settings page 
  3. Request full account export, using the options availabl
  4. Once the export is complete, we will send you an email. You can collect the files from the same place. 

The report is in an XML format and will be deleted from Charlie after a week. 

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