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Who can approve time off in Charlie?

Understand approve time off approvers, time off notifications, auto-approval and how to set custom approvers.

Alexandros Tofarides avatar
Written by Alexandros Tofarides
Updated over a week ago

Who can approve holiday in Charlie?

A few different permissions have the ability to approve time off on Charlie:

  1. Team Leaders - for their team's time off

  2. Line Managers - for their line report's time off

  3. Admins - everyone's time off

  4. Super Admins - everyones time off

  5. Custom approvers - anyone who they are a custom approver for

Team Leads and Line Managers will be notified by email whenever someone in their team books holiday. Pending requests are also displayed on the Line Manger and Team lead's dashboard for easy approval.

Super Admins and Admins will also receive time off notification, however, they are able to manage their time off notifications through their profile settings.


Can they also approve time off for their line reports' line reports?

A line manager will not receive notifications or be able to approve holiday for their direct report's report (unless they are also an admin/super admin in the system and have opted into receiving company wide notifications).

Permission levels, notifications and approval in Charlie:

Permission level

Notified?

Can approve?

Team member

No

No

Line Manager

Their direct reports

Their direct reports

Team Lead

Those in their team

Those in their team

Admin

Yes, company wide if opted in for notifications. Yes, if also a line manager/ team lead

All requests

Payroll Admin

No

No

Super Admin

Yes, company wide if opted in for notifications. Yes, if also a line manager/ team lead

Al

Custom time off approvers

You are able to supplement, or override the default time off approval process in Charlie by setting custom time off approvers. This could be used if you needed a head of department who was not a direct line manager to be notified of all requests, or if you wanted time off requests to only reach a single user.

Any user within your account can be set as a custom time off approver for any other.

Note: Creating a custom time off approver will override existing time off notifications so that only the custom approver will be notified of future time off requests submitted.


Auto-Approval

Super admins and admins can enable and disable auto-approval for any team member in Charlie in a few easy steps:

  • Head to the team member's profile

  • Click on their Time tab

  • Scroll down to their 'Approvers' section

  • Click 'Who can Approve and Why'

  • Toggle the tab to enable/disable Auto-Approval

  • Done!

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