Skip to main content

How to connect Zendesk integration

Dmytro Kot avatar
Written by Dmytro Kot
Updated over 9 months ago

Important. Zendesk integration is only available in Chatfuel Panel.

To connect Zendesk, you'll need to:

  1. Install Zendesk integration.

  2. Grant access to your Zendesk account.

Please follow the step-by-step guide below to complete these steps.

How to connect Zendesk

  1. Open SettingsIntegrations in your Chatfuel Panel.

  2. Find Zendesk in the list and click Install.

  3. Select which scenarios you are going to use and click Continue.

    If you don't know which scenarios you need, choose all. You'll be able to edit available scenarios later.

  4. Click Grant access under the Zendesk icon. Then ContinueGrant access again.

  5. Add a name and a domain, then click Continue.

  6. Click Grant access to allow Zendesk integration with Chatfuel.

  7. Allow access to Zendesk.

  8. Click Continue.


  9. Click Let's go! to complete the connection.


    Your Zendesk integration is now connected to Chatfuel.

What's next?

Did this answer your question?