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How to add Zendesk integration to a flow

Dmytro Kot avatar
Written by Dmytro Kot
Updated over 9 months ago

Important. Zendesk is only avalilable in Panel version of Chatfuel.

Follow the steps below to add and configure Zendesk in Flows:

  1. Open Flows and click Create new to create a new flow.

  2. Right click (RMB) anywhere on the canvas to open the menu.


    Alternatively, you can use this button on the right.

  3. Then choose IntegrationsZendesk.

  4. Click on the Zendesk card to open its settings.

  5. Add desired settings. For example, you can use the following properties:


    {{phone}} for phone number
    {{first name}} for customer name
    {{email}} for email address

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