If you bought some cool Cheelee glasses from the marketplace, are watching the feed with them, but not seeing any earnings — don’t worry! There could be a few reasons for that. Here’s what to check:
Paid viewing minutes ⏳
Make sure you haven’t run out of your paid viewing minutes. This is the time you spend scrolling the feed with Cheelee glasses. LEE boxes drop every 4 minutes 🤑
You can check your paid minutes in the “Earn” section on Android or “Play” on iOS.
📍Important:
If your minutes are used up, just wait a bit — they recharge 4 times a day (0:00, 6:00, 12:00, 18:00 UTC+0) at 25% of the total amount depending on your glasses' rarity
The amount of paid viewing minutes you get per day depends on the rarity of your glasses
Lifetime ⏰
All glasses have a lifetime. It’s usually about 30 days of active feed watching, except for Starting glasses — they only last 3 days.
📍Important:
You can check your glasses' lifetime in the “Earn/Play” section
If it’s at 0, it’s time to buy new glasses from the marketplace
Suspension 🚫
If your account is suspended, you won’t be able to earn, withdraw funds, or use crypto features in the app.
Suspensions are applied for rule violations. If you get a suspicious activity warning when trying to withdraw tokens, contact support.
Glasses haven’t paid off? 🤔
If your glasses haven’t paid off after 28 days of daily use, don’t worry! We'll refund you 1.2 times the amount. Check the conditions via the link and reach out to support 💸
Now you know what could be going on with your glasses! Feel free to jump back into the app and check things out. And if you’ve got any questions, we’re always here — just reach out to support