If your glasses don't work or you don't earn, there may be several reasons for this:
You've run out of paid viewing minutes. Check them in the "Earn" section on Android or "Play" on IOS.
Your glasses' LIFETIME = 0. All glasses have a lifespan that ends in about 30 days of active use for purchased glasses and 3 days for Starting. Check LIFETIME in the "Earn/Play" section.
Your account is banned — it's given for violating the rules of the application. With it, you can't earn, withdraw funds, send donations — none of the crypto functionality of the application is available. If you see a note about suspicious activity when withdrawing tokens, then contact our support.
You've reached the daily earnings limit (it depends on the rarity of the glasses). You can check the limit in the "Earn/Play" section. Come back tomorrow when the limit is updated and keep earning!
If none of the reasons apply to your case, please contact the application support.