Tracking the arrival of stock is essential for our customers. All orders in ChemCloud have live ETAs, milestone tracking and links through to live delivery tracking, so that our customers can plan production with confidence - and accounts managers don't have to worry about calls asking 'where's my stuff?'.
You can track a pair of shoes from China, but not an IBC from Sydney
Ordering raw materials to be delivered can be like a black box. Customers can submit a purchase order, and then never hear from the supplier until the stock turns up at site. Or, worst case, it doesn't turn up and they find that it is stuck on trans-shipment in Singapore!
All suppliers on ChemCloud can give their customers live tracking
We think it's important for customers to know where their stock is - and preferably without calling their account manager at 4pm on a Friday.
Every delivery has it's own individual page with all the information required for a delivery:
Status of shipment from Order Placed, Confirmed, Shipped and Delivered
Live ETD, ETA of each delivery
Live tracking link (if available) to a freight partner's site, so you can see the most granular information
COA, POD uploaded against each delivery
Plan production with confidence
This information allows our customers to plan production with confidence and account managers to focus on sales.
Ready to get started?
Wherever you are in the App you can view Orders and Deliveries in the Orders tab.
Try it out now!