Forgot password?
If you can remember your username or the email address you used when you registered, you're in luck! Just click here to enter your email or username, and we'll send you a reminder!
You can also click 'Log In' from the Chess.com home page, and then click 'Forgot Password?' below the text boxes:
The password reset email never arrived. What do I do?
If your password reset email hasn't arrived, try the following steps:
Check your spam, junk, promotions, and updates folders
Password reset emails can sometimes be filtered out of your main inbox. Check your Spam or Junk folder, and if you use Gmail, be sure to also check the Promotions and Updates tabs.
Make sure you're checking the correct email address
Many members have more than one email address and may not remember which one is associated with their Chess.com account. If you're unsure which email you used, restart the password reset process and enter your username instead of your email address.
Check your email filters and safe sender settings
Automated emails can sometimes be blocked by custom filters or by school, work, or corporate email systems.
Review your email filtering rules and safe sender settings. You can also add alert@chess.com to your contacts or allowed senders list, as this is the address Chess.com uses to send account-related emails.
Wait a few minutes, then try again
Password reset emails may take a few minutes to arrive. If you don't receive one right away, wait a short time before requesting another reset email.
Still haven't received the email?
If you've tried the steps above and still haven't received your password reset email, please contact Chess.com Support.