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FAQ
WORKSHOP FAQ
WORKSHOP FAQ
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Written by David Levy
Updated over a week ago
  1. When do you post new workshops to the calendar?

    We typically post at the end of the month. Usually, at a given time, we have about 2-3 months of workshops on the schedule.

  2. How can I redeem my voucher?

    • Select your workshop date of choice

    • Once confirmed, you will receive an email with a request to complete payment of $7 applicable tax & fees per voucher. Enter your credit card details and submit payment.

    • Once payment is received, we will email you a confirmation of your booking.

  3. At what times/locations are you offering your workshops?
    Workshop times and Workshop dates vary. We typically offer workshops at 1-3 locations at any given time - in Toronto, Hamilton, Burlington or Vaughan. Workshop times during the weekdays are typically in the evening. Workshop times on weekends are typically in the morning and afternoon. You can view our workshop calendar at the following link; https://fareharbor.com/embeds/book/chocolatetales/?full-items=yes

  4. What is the minimum age to participate in the workshops?

    Our workshops are suitable for those aged 4 -99! Each venue may have a suggested age recommendation, however, these are only guidelines based on the demographic that tends to attend.

  5. Does your chocolate have alcohol, or do you use any alcohol in your workshops?

    Our chocolate is completely alcohol-free, and we do not use any alcohol in our products.

  6. Do you use any animal products in your workshops or events?

    We use dairy products at our events and workshops. No other animal products are used, excluding gelatin in our marshmallows. We can accommodate those with lactose intolerance, however, not those with dangerous dairy allergies.

    *Notice of special dietary requirements must be made in advance.

  7. Is your chocolate gluten-free?

    Our chocolate is gluten-free. Our events and workshops can be gluten-free.

  8. Can you extend the expiry on my voucher?

    We charge $19 to extend a voucher's expiry or to reschedule a no-show.

  9. Can I reschedule my workshop ticket?

    We request 48 hours' notice to reschedule a ticket. If less than 48 hours' notice is provided, we charge $19 to reschedule your ticket.

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