GIFT CARDS

How to purchase & redeem gift cards.

D
Written by David Levy
Updated over a week ago

We offer both virtual gift cards as well as physical gift cards!

VIRTUAL GIFT CARDS

PURCHASING A VIRTUAL GIFT CARD

  1. Choose your preferred Gift card image - you can browse our selection of holiday themes & more.

  2. Choose the amount you'd like to give, either from our pre-set options, or send a custom amount!

  3. Enter a Delivery Date - This is the date our automated email will send out your gift card.

  4. Enter the Name & Email Address of the recipient.

  5. Enter your info - this will appear in the email along with the gift card image you have selected.

  6. You are ready to checkout!

REDEEMING YOUR VIRTUAL GIFT CARD

There are two ways of redeeming your Virtual Gift Card:

REDEEMING AT CHECKOUT

  1. Fill your cart with your desired treats.

  2. Head to the cart & apply your gift card code in the coupon field.
    (You can also apply the code at checkout if you missed applying it at the cart stage.)

REDEEMING VIA YOUR ACCOUNT


Login to your account & navigate to the My Account page.

  1. Click on the GIFT CARDS tab

  2. Enter the Gift Card Code and push "Add it"

  3. The Gift Card Balance has now been added to your account and you can use it as a method of payment at checkout.

  4. Start Shopping!

PHYSICAL GIFT CARDS

Purchase a physical Gift Card to gift to your loved ones in person!

Once the holder of this card purchases their chocolate โ€“ we produce it and ship it to them within 5 business days. Our chocolate can also be picked up at our locations in Hamilton or Toronto.

Physical gift cards are redeemable at the checkout stage!

GIFT CARD TERMS & CONDITIONS

Gift cards...

  • do not expire

  • are nonrefundable

  • cannot be used to purchase additional gift cards

  • are not to be used for promotional use

The resale of Chocolate Tales gift cards is prohibited.

Lost or stolen gift cards will not be replaced, please be sure to keep the gift card code safe.

Did this answer your question?