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Loyalty Program Related FAQs

Loyalty Program Related FAQs

Q:How to customize the prepaid card amount?

A:To customize the prepaid card amount, you can refer to the following steps:

Step 1: Log in your dashboard, click the Loyalty Program function bar, and select Loyalty Settings

Step 2: In the Prepaid Card section, edit the purchase options and select or add a purchase options,You can also customize the maximum bonus rate during custom recharge,After completing the relevant settings, turn on the switch on the right to take effect.

Q:How to adjust Loyalty Points?

A:To adjust your Loyalty Points, please follow the steps below:

Step 1: Log in your dashboard, click the Loyalty Program function bar, and select Members

Step 2: Search for the member whose points need to be adjusted by name, phone number or card number, and click on the member after confirmation.

Step 3: Edit the membership details, change the member's points or cashback balance, and click the “Save” button on the right to adjust the member's points.

Q:Can prepaid card of the same brand be used interchangeably in different stores?

A:You can set it to general according to your actual needs.You can click the button in the lower right corner to contact Chowbus customer service, provide the required universal store ID and contact information, and we will arrange professional colleagues to help you handle it

If you encounter other problems during the process, you can click the icon in the lower right corner to contact us in time

Thanks for using the Chowbus Help Center!

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