Q:What to do if the tablet screen is black?
A：You can try to restore it by following the steps below:
1. Check whether the tablet has sufficient power
2. Connect the charger to check whether it can be turned on normally
3. If the above operations do not solve the problem, please contact our customer service staff and provide your Facetime phone number. We will arrange for a technician to process the problem with you via video.
Q:What to do if the tablet cannot be charged?
A：You can try to restore it by following the steps below:
1. Try to change the charger
2. Disassemble the iPad base and reinstall it
3. If the above operations do not solve the problem, please contact our customer service staff and provide your Facetime phone number. We will arrange for a technician to process the problem with you via video.
If you encounter other problems during the process, you can click the icon in the lower right corner to contact us in time
Thanks for using the Chowbus Help Center!