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Third-Party Platform Related FAQs

Third-party Platform Related FAQs

Q:How to adjust the business hours of third-party platforms?

Answer:Regarding the adjustment of business hours of third-party platforms, you can refer to the following steps:

Step 1: Log in your dashboard,click the settings function bar, and select the Online Platforms

Step 2: On the online platform panel, click on the Delivery Platform Integration, set the Platforms Business Hours of the third-party platform store, and click on Enable

Step 3: Click on the Save button in the upper right corner, and the newly set third-party platform store business hours will take effect.

Q:How to remove the third-party platform menu?

Answer1:To remove the third-party platform menu from the Dashboard, you can follow the steps below:

Step 1: Log in your dashboard, click the menu bar, and select Inventory

Step 2: On the Availability interface, select the menu to which the dish you want to remove belongs (In-House Menus & Online Menus)

Step 3: Select the dish you want to remove from the shelves, check the box and click Mark as Sold Out on the right to remove the dish.

A2:You can refer to the following steps to remove the third-party platform menu from the POS App:

Step 1: Access the main interface of the POS app and click the "Menu" button in the upper right corner.

Step 2 :Click the "Menu Management" icon to access menu management

Step 3 : On the Availability interface, select the menu to which the dish you want to remove belongs (In-House Menus & Online Menus)

Step 4 : Select the dish you want to remove from the shelves, check the box and click Mark as Sold Out on the right to remove the dish.

Q:How to integrate third-party platforms?

Answer:Please contact manual customer service

If you encounter other problems during the process, you can click the icon in the lower right corner to contact us in time

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