Chowbus Go User Guide

Search for Chowbus Go in the app store and click to download.

Open the App and log in to Chowbus Go (The login credentials for the dashboard are the same as for the login information.)

Refer to the following video to add restaurant employee and roles

https://intercom.help/chowbus-pos/en/articles/10191345

Chowbus Go data reports require relevant data permissions to be authorized in the Dashboard to view the corresponding reports. Refer to the following method to configure permissions

Step 1

Log in Dashboard, click the Team Management tab, select Roles & Employees, and select the role for which permissions need to be configured.

Step 2

In the Edit Role interface, set the report access rights of Chowbus Go. After checking the permissions, click the Save button in the upper right corner to complete the relevant authorization.

Currently, Chowbus Go includes two report modules:Key Metrics and Closeout.

The calendar allows the user to filter and view reports by selecting a specific date or date range. The report will automatically comes out once the user confirms their selection.

Quickly view sales reports for a specified period. Filter data by in-house, online, or all sales using the button provided.

In addition to the above sales main table, Chowbus Go also supports viewing Sales Revenue, Deferred Sales, Paid Total, Closed Orders, Discounts, Tips, Voided items, etc.

The sales revenue dashboard allows users to view restaurant sales revenue data, including trends, summaries, order sources, service types, and employee information.

The header button in the sales revenue table allows you to quickly view sales data.

The deferred sales dashboard provides insights into restaurant Deferred Sales trends, Summary, and Employees data.

The header button in the deferred sales table allows you to quickly view data.

Paid total dashboard allows for review of detailed statistics for individual payment methods

The Closed Orders dashboard allows you to view trends, order sources, service types, and employee data for closed orders. Additionally, you can quickly view completed orders by clicking the button in the Closed Orders table.

The discount table allows for quick and easy viewing of discounts. Additionally, it supports viewing data for Discount Trend, summary, Order Sources, Service Types, and employees.

The Tips table allows for viewing Tip Trend, summary, Payment Methods, Order Sources, Service Types, and employee data. Tip details can be quickly viewed by clicking the button in the tip details table.

The voided table allows you to view trends, summaries, and employee data regarding voided amounts. Tip details can be quickly accessed by clicking the button within the Voided details table.

The Closeout report can be filtered by date or date range by clicking on the calendar in the Closeout table. Click "Confirm" to view the filtered report.

The Closeout provides a quick overview of sales and staff information in four detailed tables: In-house sales, Online sales, All sales, and Staff. Access detailed data by simply clicking a button.

Supports viewing and adjusting the status of third-party platform stores. The status of third-party platform stores can be directly controlled through the switch button

This provides a faster and more convenient way to contact customer support.

Send us a message

Contact Chowbus customer support by messaging us here.

If you encounter a problem that cannot be solved, you can create a ticket here and we will arrange the corresponding engineer to solve the problem as soon as possible.

The message button displays the number of unread messages and provides access to historical conversation messages.

To find help documents or videos, click the Help button to access the Chowbus Help Center and search.

Access recent messages and start conversations quickly from this location.

To view and manage your account information, click the account button located at the bottom.