How Can I Disable Online Ordering for a Specific Time Period Using the Chowbus POS System?
Overview
To manage your online ordering availability, such as for holidays or early closures, Chowbus POS provides functionality to modify business hours or adjust platform status directly through the POS Dashboard. Note that due to enhanced security protocols, Chowbus staff can no longer complete these modifications on behalf of users. Below, you’ll find the steps to disable online ordering and resources for assistance.
Steps to Disable Online Ordering
Access to the POS Dashboard: - Open a mobile browser on your device. - Access the backend of your restaurant's POS Dashboard by navigating to the provided link (Access the POS Dashboard).
Modify the business hours or adjust the store/platform status: - Follow the steps outlined in the Dashboard interface to adjust the availability for online orders. - This change will automatically sync to accommodate your desired schedule or closure.
If applicable, coordinate third-party integrations (e.g., DoorDash, Uber, GrubHub): - These platforms will be synchronized with your Chowbus settings by the Chowbus team.
Once your closure period ends, remember to reopen your store by reverting the settings back to regular business hours.
Helpful Resources
Tutorial on Adjusting Business Hours: Detailed guide with visuals to assist you through each step: How to Adjust Business Hours.
Backend Access Link: Use this to directly access the dashboard setup for your restaurant. Check your user settings or contact Chowbus support if you need assistance identifying the correct link.
Need Additional Help?
Customer Service Assistance: If you encounter difficulties while adjusting settings, Chowbus offers remote training and customer support to guide you through the process.
Contact Support: Our support team is ready to assist with any unexpected challenges during your configuration. Reach out via the Chowbus help portal or support number provided on your account.