How do I turn off online ordering or adjust business hours through Chowbus POS?

With Chowbus POS, you can easily adjust your business hours or disable online ordering to manage your order processing time or temporarily suspend service. Here's a detailed guide:

Steps

1. Log in to the POS Dashboard

You must first log in to the POS Dashboard:

Use the following link to access the dashboard: https://pos.chowbus.com/dashboard.

You can access it via a computer or mobile browser.

2. Modify "Business Hours" or "Platform Status"

If needed, you can disable online ordering by changing your "Business Hours" or "Platform Status":

Find the "Business Hours" settings on your POS Dashboard and adjust your schedule to manage when you can accept orders.

You can also quickly pause online orders by adjusting your "Platform Status."

In some cases, the "Online Ordering" settings in the "Smart Ordering" tab also directly control online ordering.

3. Save changes

Once you've made your adjustments, be sure to save your changes for them to take effect.

Order management on third-party platforms

If you use other third-party delivery platforms (such as GrubHub or DoorDash), we recommend pausing delivery services on those platforms as well. This typically requires logging into the respective platform's management page to disable delivery services.

Official tutorials and remote assistance

To help you master the operation more proficiently, it is recommended to refer to the following tutorials:

How to Adjust Your Business Hours: Provides comprehensive instructions and screenshot demonstrations.

If you encounter difficulties or uncertainties during operation, please feel free to contact the Chowbus customer service team for remote assistance or training support.

Tips

Remember to re-enable the online ordering function in time when business resumes to avoid missing any.