The Dashboard allows you to configure how Chowbus orders are processed.
Open orders (not delivered to the kitchen): Automatically cancelled
Closed orders (delivered to kitchen): Automatically cancelled by default, can be manually changed to cancelled.
Access to the Dashboard ( https://www.chowbus.com/ ), click the Smart Ordering feature, and select the food delivery platform.
Here you can select the scope of orders to be automatically cancelled. After completing the settings, click the save button in the upper right corner.
If it's in manual cancellation mode, a "Cancel" button will appear in the order's position in the completed order list of the POS APP. After clicking and selecting a reason, the order will be cancelled.
It also supports selecting kitchen receipts in the print receipt settings, and choosing whether to print voided dishes and orders in the basic settings.
If you have any other questions, please contact Chowbus customer service.