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Update Tax Rate on POS APP

Step 1

Tap [Menu] → [Menu Management] in the upper right corner of the POS APP.

Step 2

Tap [Dishes] to access the bulk management page.

Tap the filter button, then select [Tax Code & Rate] to view the tax rates currently applied to dishes.

Step 3

Select the product lines and dishes you wish to modify. Tap the [Update Multiple] button in the upper right corner, check [Tax Setting], and select the tax code and rate to update.

Note:

  • If your restaurant uses multiple product lines, make sure the tax rate has been updated for each product line.

Example: After updating the tax rate for POS dishes, you still need to update the tax rate for Smart Ordering, Third‑party, and Website dishes separately.

  • Bulk management can only modify the current tax rates of existing dishes. If your restaurant plans to apply a new tax rate to all future dishes (e.g., the local tax rate changes from 8% to 8.5%), please contact customer support to update the default tax rate in your contract.

  • If your restaurant has enabled third-party platform integration services, please contact customer support to sync the menu with third-party platforms. Additionally, to ensure correct tax rates on delivery platforms, please also contact the delivery platforms directly to confirm the tax rate update.

  • *** For Canadian merchants: Dishes can be configured with multiple applicable tax rates. Please be sure to follow local laws and regulations when setting up tax rules.

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