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Using the Repair Ticket Kiosk

The kiosk is url that allows anyone outside of the ChromeHero to post a repair notification. No password or access to Chromehero is needed.

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Written by Connor LeGrande
Updated over 2 years ago

To locate the Repair Kiosk URL, select District Settings

Scroll to the very bottom of this page to find "Repair Kiosk"

Use the toggle button to turn on and retrieve the link.

Click SAVE prior to launching the Kiosk page in a browser.

COMPLETING REPAIR KIOSK FORM

If the device already has a repair assigned to - this prompt will appear.

If the device is NOT assigned to a student - the kiosk will ask you to select which school it belongs to.

VIEWING TICKET NOTIFICATIONS in CHROMHERO

Once the Kiosk Ticket is submitted, notifications will immediately appear in the Repair Tickets tab in ChromeHero.

Technicians can then be assigned in the Ticket editing within ChromeHero.

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