Skip to main content

I logged in with Google but I can't see my previous Chronicle documents

Updated this week

Some browsers automatically sign you into the last Google account you used. If you're seeing the wrong account in Chronicle, follow these steps:

  1. Log out of Google in your browser

  2. Sign back into Google with the correct account linked to your Chronicle subscription

  3. Log in to Chronicle and you should see the correct account

Quick troubleshooting tip: Open Chronicle in incognito/private mode to skip interference from cached credentials.

Did this answer your question?