Skip to main content
All CollectionsFAQs
Traveling Overseas?
Traveling Overseas?

If you're traveling overseas and will need access to your Chronotek account, this article is for you

CustomerCareTeam avatar
Written by CustomerCareTeam
Updated over 9 months ago

You're hopping on a flight for a relaxing vacation or business trip abroad, but you still need to keep an eye on your company. We serve customers in the U.S., Canada, Mexico, and Puerto Rico. We block international IP addresses to protect our customer accounts from overseas security threats.

Use a VPN to Access Your Account When Traveling Overseas

We can allow an IP address, but these addresses often change as you travel from city to city. This can be a massive headache for you. 🤦‍♂️. Our development team recommends using a Virtual Private Network (VPN) while traveling overseas. A VPN gives you a static IP address.

TunnelBear is one that we recommend. Tunnelbear offers a free plan. However, they have a monthly plan if you're a regular traveler. The cost is worth the convenience of having a static IP address while enjoying your time overseas.  

Bon, voyage! 

For help on other topics, check out our Help Center.

Take a peek at our new platform, Chronotek Pro.

Did this answer your question?