After you have logged in to your student account, you may complete your profile.
Complete Your Profile
To begin, click on 'Complete Profile' on the Home page to open up your profile.
On your Profile page, you will be able to view the following sub-sections:
Personal Information
Application Details
University Preferences
Tests *
Grades *
Contacts
Counselor
Extra-curricular Activities
* If you are unable to edit these sub-sections, it means that your school has disabled the ability for students to edit them. If you would like to add a test score and/or update it, please approach your counselor, and they will be able to help you with it.
Fill in your Personal Information
Under the Profile tab, click on Update Now and fill up your personal information as shown below as well as upload your profile picture.
Once you are done, click on the 'Save Changes' button. Be sure to answer all mandatory fields as indicated by an asterisk (*).
If you cannot click on the 'Save Changes' button, it means that there are compulsory fields that are still empty. Ensure that all asterisked (*) items are filled up and you will be able to save your information.
If you would like to change your primary email address, please approach your counselor - they will be able to help you with it.
Application details
The Application Details sub-section is where you will be able to make changes to the different application fields like Degree type, Application and Enrollment Year, Hook/Flags, and Groups. To update these details, click on the "Edit Now" button.
University Preferences
The University Preferences sub-section is where you can update your preferences in Academics, Location, Financial, People, Facilities, Demographies, and Others, which will help us find the right universities for you as per your choices.
You can find more details here regarding university preferences.
Test
The Test sub-section allows you to add and edit any test scores and dates if your counselor enabled the ability for students to edit them.
Grades
The Grades sub-section reflects your overall Grade Point Average (GPA). This could be either updated by your school or counselor and can also be determined based on the subject scores entered for each grade level.
If your school has given permission for students to edit their Grades, there will be an 'Edit' button available at the top of the Grades section. If it is not there, you will need to contact your counselor to make the edits on your behalf.
Kindly refer to more details in this article.
Add your guardian's contact details
To create accounts for your guardian/parent, scroll all the way down to the bottom to the 'Contacts' sub-section and click on the "+ Add" button next to it.
To create a guardian account, you will need the below information:
Guardian's email address
Guardian's first and last name
Guardian's contact number
Once you have filled in all the necessary information, click on the 'Save' button.
Counselor
You can also view the contact information of your assigned counselors in the Counselor sub-section.
Extra-curricular activities
You can log your club participation, volunteering experiences, and other achievements under Extra-curricular Activities.
Kindly read more here.
What’s New - Improved Mobile Number Validation for International Formats
An issue was identified where some valid mobile phone numbers were incorrectly rejected as invalid when students attempted to save them in their profile. This particularly affected certain international formats, including valid Chinese mobile numbers.
The phone number validation logic has now been updated to correctly recognize and accept valid international mobile numbers, including Chinese phone numbers.
What Was Fixed?
Correct validation support for valid Chinese mobile numbers.
Improved handling of international number formats across multiple regions.
Reduction in false “Invalid mobile number” error messages for correctly formatted numbers.
How to Troubleshoot?
Enter the number in international format with the country code (e.g.,
+86,+65,+91).Do not use spaces, brackets, or hyphens.
Check that the number length and country code are correct.
Refresh the page and try saving again.
Need More Help ?
Our Client Support team is available via Live Chat 24 hours a day, Monday through Friday, so you can get help anytime during the work week through Chat with Cialfo.
If you’re unable to find a solution in our help articles or need further assistance, you can contact the Cialfo Support team via Live Chat or email us at support@cialfo.co.