At Ciao, we're here to keep things easy. Got a question, a bug, or something not working? Just reach out, we usually reply within 24 hours.
📱 In the App
Go to the Profile tab and tap the little Settings icon in the top right. You’ll see a Contact support option there. There’s also a search with answers to common questions — quick way to sort things out yourself.
✉️ Email us
Send us a message with your Ciao email or Telegram username, a short description, and any screenshots.
✈️ Telegram
t.me/ciaosupport
Message @ciaosupport with a quick explanation.
⚡️ Tips for faster help
– Use the email you signed up with
– Check our Help Center for quick fixes
– Avoid sending the same message twice, it slows us down