Deleting Your Account
At Ciao, we make it easy to delete your account if you choose to leave our community. You can request account deletion by submitting a form or contacting our support team. Please note that account deletion is permanent and cannot be undone, so all your data, including profile information and connections, will be removed.
Option 1: Submit a Deletion Request Form
The fastest way to delete your account is through our online form:
Visit our account deletion page: Ciao Account Deletion Form.
Enter your registered email address or Telegram username and confirm your request.
Submit the form.
You’ll receive a confirmation email within 24 hours, and your account will be deleted within 3 business days.
Ensure you’re signed in with the correct email associated with your Ciao account.
Option 2: Contact Customer Support
If you prefer, you can request deletion by reaching out to our support team:
Email: Send a message to support@meetciao.com with the subject “Account Deletion Request.”
Details to Include: Provide your registered email address or Telegram username and a brief note confirming you want to delete your account.
Response Time: We’ll confirm receipt within 24 hours and process your request within 3 business days.
Before You Delete
Cancel any active subscriptions via the App Store to avoid future charges (see our article on managing subscriptions).
Download any data you wish to keep, as we cannot recover deleted information.