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What happens to deposit if guest cancels their stay?

Arsenii Dergachev avatar
Written by Arsenii Dergachev
Updated over 3 months ago

This depends on when the cancellation happens. The guest gets:

  • Full refund if they cancel within 48 hours after the payment or at least 30 days before their stay.

  • 50% refund if they cancel at least 7 days before their stay.

  • No refund if they cancel less than 7 days before their stay.

The host will receive the remaining deposit, if any.

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