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When do I get my deposit back?

Information on how Ciao refunds deposits to guests

Written by Isaac Sultan

As per our Terms, we return the deposit 2 days after the move-out date. This gives host time to flag problems, if any.

Please note that it might take up to 10 days for money to arrive to your bank account, but usually that happens in 1-2 days after we initiate the refund.

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