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How to Find or Request Medical Imaging Records

Mequel Bunch avatar
Written by Mequel Bunch
Updated this week

Important: Imaging is Not Automatically Collected

Medical imaging (X-rays, MRIs, CT scans, ultrasounds, etc.) requires separate collection and is not included in your automatic medical record requests.


To Request Imaging:

We'll collect it for you! Just contact our support team:

  • πŸ’¬ Chat: In your Citizen Health profile (bottom right)

  • πŸ“§ Email: support@citizen.health

  • πŸ“ž Phone: 1-855-244-8493

Tell us the facility name and location

We'll handle the rest!


To Find Imaging Already in Your Profile:

  1. Click "Medical Records" (in the menu area in top left)

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