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How do I upload new identification or legal documents?

Written by Mequel Bunch

In Ari

  1. Log in at ari.citizenhealth.com.

  2. Click your name in the bottom left corner.

  3. Select Account Settings.

  4. Click the dropdown arrow next to Documents.

  5. Select Upload.

  6. Choose the document from your device.

In the original Citizen Health web app

  1. Log in at patient.citizenhealth.com/login.

  2. Click the your name in the bottom left corner.

  3. Select My Profile.

From there, you can either replace an existing document or upload a new one.

To replace an existing document:

  1. Under Documents, click Update next to the document you'd like to replace.

  2. Upload the new document in the matching section (Driver's License, Passport, Signature, or Proof of Relationship).

To upload a new document:

  1. Select Upload Document.

  2. Click the dropdown arrow and choose the document type.

  3. Upload the document from your device.

That's all! If you have any trouble uploading a document, contact us at support@citizenhealth.com and we'll be happy to help.

Thank you for being a part of Citizen Health.

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