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How do I upload new personal assets or legal documentation?

Written by Mequel Bunch
Updated over a week ago

In Mobile App

  1. Open your profile menu
    Click your initials in the top-right corner of the screen.

  2. Go to Documents
    Select “Documents” from the dropdown menu.

  3. Add a new document
    Click the “+” (plus) icon in the top-right corner.

    Or replace a current document by Find the document you want to replace and choose "Update"

  4. Choose the document type
    Click the down-facing arrow to select the appropriate document type from the list.

  5. Upload your file
    Click “Select a file” and choose the asset from your device.

    In Web App

  1. Click the patient name in the bottom left corner


  1. Click My Profile.

  2. Under the “Documents” click "Update" on the document you would like to replace.

Upload the new document in the respective area (Driver's License, Passport Signature, Proof of Relationship)

Or

Upload a new document by following the below steps:

  1. Select "Upload Document"

  2. Click the dropdown arrow to select the document type

  3. Upload the document from your device

That’s all! Thank you for being a part of Citizen Health.

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