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How to Refresh User Permissions?

Troubleshooting permissions issues

If you are experiencing permissions issues or recently updated permissions via your VCS provider, you might need to refresh your user permissions. The following guide will share several troubleshooting methods to refresh your permissions.

Revoke and re-create your OAuth Token

Please be sure to complete all of the following steps to regenerate your OAuth token:

  1. Sign out of your CircleCI account

  2. Revoke CircleCI's access in Bitbucket or GitHub

  3. Clear your browser's cache and cookies

  4. Sign back into your CircleCI account

  5. Refresh permissions at User settings page

  6. For Bitbucket users, ensure you complete SSO authentication if your workspace uses SSO.

  7. Authorize the organizations/workspaces you belong to when prompted during login.

Screenshot 2025-10-11 at 22.11.51.png

If you still have any issues, please submit a ticket to CircleCI Support. If you're seeing a login error (such as a sanctioned-region restriction or SSO mismatch) rather than a permissions issue, see Troubleshooting Login Issues on CircleCI.

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