Overview
CircleCI pipeline continuously displays a "Not Run" status, even after users push new commits or try multiple triggers, it suggests that the project or account has been flagged by the system. As a result, pipelines that previously executed successfully may now consistently default to a "Not Run" status.
Prerequisites
Ensure you have access to the CircleCI account and Build Page.
Verify that any commit defaults to "Not Run" status
Verify that your account is not located in regions restricted by U.S. economic sanctions, and complies with both applicable law and policy.
Solution
Check Configuration File: Ensure that your
.circleci/config.ymlfile is correctly formatted and adheres to the CircleCI configuration syntax. Even minor syntax errors can prevent builds from running.Validate Configuration: Use CircleCI's configuration validation tool to check for any errors in your configuration file. You can do this by running the following command in your terminal:
circleci config validateThis command will highlight any syntax errors or issues in your configuration file.Review Recent Changes: If the issue started after recent changes, carefully review those changes. Reverting to a previously working version of the configuration file can sometimes resolve the issue.
Fill out Project Review Request: Access the form using this link: Project Review Request Form. Fill out all required fields accurately. Ensure that the information provided is complete and correct, as it will be used to assess compliance with applicable laws and policies.
Submit the form and wait for the review: After completing the form, submit it for review. CircleCI will evaluate your request to determine if the account suspension can be lifted.