Account & Billing is where you can view and manage your subscription within Circolo.
This section provides a full overview of your current plan, billing details, and allows you to make changes to your subscription as needed.
Where to Find Account & Billing
You can find Account & Billing under the Settings tab in the left-hand sidebar.
From here, you can access all subscription and billing-related information.
Viewing Your Subscription Details
When you enter Account & Billing, you will see your Current Subscription overview.
This includes:
Plan
Status
Next billing date
Next payment amount
Number of seats (paid users)
Date joined
Payment method
This gives you a complete snapshot of your subscription at a glance.
Stripe Connect
Below your subscription details, you will see your Stripe Connect information.
This includes:
Account ID
Charges enabled
Payouts enabled
Registered for GST (Yes/No)
To manage your Stripe account:
Click “View in Stripe Dashboard”
This will take you to your Stripe Connect account where you can make updates.
Note:
You must connect your Stripe Connect account within Circolo to enable paid ticketing.
Managing Your Subscription
To make changes to your subscription, you can access the billing management page.
To Manage Your Subscription:
Click “Manage Subscription” at the bottom of the page
You will be taken to the billing page
From here, you can update your subscription details.
Updating Seats (Users)
You can increase or decrease the number of paid seats on your subscription.
Seat Pricing:
Additional seats are $30 AUD per user
To Update Seats:
Click “Update Subscription”
Select the number of seats you want to add or reduce
Click “Continue”
Review the summary of changes
Click “Confirm”
Once confirmed, your subscription will be updated accordingly.
Cancelling Your Subscription
You can cancel your subscription at any time from the billing page.
To Cancel Your Subscription:
Click “Cancel Subscription”
Follow the prompts to confirm cancellation
Managing Your Account Effectively
Keeping your subscription up to date ensures your workspace has the correct number of users and access.
By managing your billing settings, you can:
Adjust your plan as your team grows or changes
Maintain accurate billing information
Stay in control of your subscription at all times