You can collect dietary requirements and guest preferences during the ticket purchasing process by creating tags and enabling them within your event's ticket settings.
This allows attendees to provide important information when purchasing tickets, helping organisers manage catering requirements, accessibility needs, guest services, and other event-specific preferences.
Before attendees can select dietary requirements or guest preferences, you must first create the relevant tags within your account.
Step 1: Create Dietary Preference Tags
Navigate to the Tags Section
Open the sidebar menu.
Select Tags.
Locate the Dietary Preferences section.
Add Dietary Requirement Options
Add each dietary option you would like attendees to select during checkout.
Examples include:
Vegetarian
Vegan
Gluten Free
Dairy Free
Nut Free
Halal
Kosher
You can create as many dietary preference tags as required.
Step 2: Create Guest Preference Tags
Add Guest Tags
Within the Guest Tags section, create any additional attendee preferences or requirements you would like to collect.
Examples include:
Wheelchair Access Required
Hearing Assistance Required
VIP Guest
Companion Required
Accessible Seating Required
These tags help organisers identify and manage specific attendee needs.
Step 3: Create Your Event
Once your tags have been created:
Create a new event.
Complete the standard event setup process.
Continue to the Ticket Management Details section.
Step 4: Enable Dietary Requirements and Guest Tags
Within Ticket Management Details, enable the following options:
Collect Dietary Requirements
Collect Guest Tags
When these options are selected, the dietary preferences and guest tags you previously created will become available.
Review Available Options
You can:
View all available dietary preference tags
View all available guest tags
Remove any options that should not be available for this specific event
This allows each event to have its own customised list of attendee preferences.
Step 5: Publish Your Event
After reviewing your ticket settings:
Complete the remaining event setup steps.
Publish your event.
Once published, attendees will be prompted to select their dietary requirements and guest preferences during ticket purchase.
How to View Dietary Requirements and Guest Preferences
Navigate to Guest Management
As attendees purchase tickets and submit their information:
Navigate to Guest Management.
Open the guest list for your event.
Within Guest Management, you can view:
Dietary requirements
Guest preferences
Accessibility requirements
Other selected tags
All information is stored against the attendee's ticket record.
Managing and Reporting on Guest Preferences
The Guest Management area allows you to:
Filter Guest Lists
Filter attendees by:
Dietary requirements
Accessibility needs
Guest preferences
Custom tags
Sort Guest Information
Sort guests based on their selected preferences to make planning easier.
Export Guest Data
Export guest information for:
Catering providers
Venue teams
Accessibility planning
Event operations
Print Guest Lists
Print filtered lists for use during event setup and delivery.
Frequently Asked Questions
Where do dietary requirement options come from?
Dietary requirement options are pulled from the tags created within the Dietary Preferences and Guest Tag sections.
Can different events have different dietary options?
Yes. During event setup, you can remove any dietary preferences or guest tags that should not be available for a particular event.
Where can I see attendee selections?
All attendee selections are visible within Guest Management and are linked to the attendee's ticket purchase.