The Attendee Portal, also known as the Discover Events Portal, is where attendees can browse, purchase, and manage tickets for events created in Circolo.
All public events are displayed on the Discover Events Portal, allowing attendees to search for and purchase tickets.
If an event is set to Private, it will not appear on the Discover Events Portal. Instead, attendees can only access the event using the direct event URL provided by the event organiser.
Browsing Events
When you first visit the Discover Events Portal, you will see a list of available public events.
At the top of the page, you can browse events by category to help narrow your search.
Below the categories, you will find the All Events section, which displays all current public events with tickets available for purchase.
Viewing an Event
Click on any event to open its event page.
The event page displays:
Event title
Event date and time
Event location
Presented By (the individual or organisation hosting the event)
About the Event description
Available ticket tiers
This page provides attendees with all the information they need before purchasing tickets.
Purchasing Tickets
To purchase tickets:
Select the quantity of tickets you wish to purchase for each ticket tier
If a ticket tier displays "X Remaining" beneath the price, this means the organiser has set a maximum allocation for that ticket tier
Click "Buy Tickets"
Before proceeding:
Accept the event's Terms and Conditions (set by the event organiser)
Complete any additional information requested by the organiser, such as dietary requirements
Click "Go to Checkout"
Enter your details and complete payment to purchase your tickets.
After Purchasing Tickets
Once your purchase has been completed:
A confirmation message will appear
A confirmation email will be sent to your registered email address
You can then click "Go to Tickets" to view your purchased tickets.
Managing Your Tickets
Within My Tickets, you can view all tickets you have purchased.
For each ticket, you can:
View the ticket QR code for event entry
Add the ticket to Apple Wallet
Add the ticket to Google Wallet
Resend the confirmation email
This makes it easy to access your tickets on event day.
Additional Ticket Options
Click the three-dot menu on a ticket to access additional options.
Available options include:
Download PDF
Resend Confirmation
Transfer Ticket
Request Refund
Transferring Tickets
If you are unable to attend an event, you can transfer your ticket to another person.
The new ticket holder will receive:
An email containing their ticket
Access to the ticket within their own Discover account
Assigning Guests
If you purchase more than one ticket in a single order, your own ticket details will automatically be pre-filled using the information entered during checkout.
You will then be prompted to enter the details for each additional guest.
To Assign Additional Guests:
Enter the guest's name and required details
Save your changes
Once assigned:
Each guest will receive their ticket via email
The ticket will also appear in their Discover account (if they have or create a Circolo account)
Assigning guest details ensures every attendee receives their own ticket and QR code for entry.
Viewing Your Order History
You can access Order History from the navigation bar at the top of the Discover Events Portal.
Order History displays:
Current ticket orders
Previous ticket purchases
This allows you to keep track of all tickets purchased through your account.
The Attendee Portal provides a simple and secure way to discover events, purchase tickets, and manage your bookings.
Using the portal, attendees can:
Browse public events
Purchase tickets online
Access tickets from any device
Transfer tickets when required
View their complete order history
Manage tickets before attending an event