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Who Should I Contact About My Tickets?

If you have a question about your ticket purchase, contact the event owner or event organiser directly.

The event organiser manages the event and is best placed to help with enquiries about:

  • ticket changes or cancellations

  • refunds

  • event dates, times, or locations

  • accessibility requirements

  • ticket inclusions

  • entry requirements

  • transferring a ticket to another person

  • any other event-specific information

Can Circolo Answer Questions About My Event?

Circolo provides the ticketing platform used to purchase and store your tickets. Circolo does not manage the event and may not be able to answer questions about event arrangements, refunds, cancellations, or ticket policies.

For questions about your ticket purchase or the event itself, contact the event owner or event organiser.

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